Hospitality • Guest Relations • Guest Experience

More than a resume.

People-oriented, adaptable and solution-focused. I enjoy working with people, staying active and creating great guest experiences in international environments.

Jakub Oravec — Hospitality & Guest Experience
01 / Profile

What I bring.

Hospitality experience across a 5-star luxury resort, surf hostel and co-living environments, combined with strong customer service, teamwork and an international mindset.

01

Guest-focused

Friendly, attentive and comfortable communicating directly with guests.

02

Adaptable

Comfortable learning quickly and working when priorities change.

03

Team player

I support the team, take responsibility and keep the energy positive.

04

Solution-focused

When something goes wrong, my approach is simple: “Let's find a solution.”

02 / Experience

Where I've worked.

IKOS PORTO PETRO S.A.

Pool & Beach Attendant / Food Runner
Porto Petro, Mallorca · Apr 2025 — Sep 2025 · 5★ Luxury Resort
  • Guest assistance and high-quality service.
  • Pool & beach preparation, maintenance and safety support.
  • Food Runner in the pool bar.
  • Worked efficiently in a fast-paced luxury resort environment.

Co-living & Surf Hostel

Volunteer · Guest & Operations Support
Gijón & Tenerife, Spain · Apr 2024 — Aug 2024
  • Reception support, check-in/out and guest communication.
  • Housekeeping, laundry and common-area preparation.
  • Organised guest activities, hikes, events and pizza nights.
  • General facility support and basic maintenance.

Marco Italiano

Retailer · Customer Service
Bratislava · Dec 2025 — Mar 2026
  • Sales and customer advice for specialty Italian products.
  • Responsible for a fresh meat and cheese counter.

ETACTICS INC.

Marketing & Content Assistant
Hudson, Ohio, USA · Apr 2023 — Sep 2024
  • Created short-form videos and blog content.
  • Supported CRM and data tasks.
  • Communicated in English with an international team.

Waterski & Watersports Club

Motorboat Driver & Waterski Trainer
Piešťany · May 2017 — Sep 2021
  • Assisted with waterski training sessions.
  • Operated motorboats and handled safety procedures.
  • Supported athletes and club visitors.
03 / Skills

How I work.

Problem solving “Let's find a solution.”
Communication Clear, friendly and confident with guests and colleagues.
Teamwork Support the team, share responsibility and keep the energy positive.
Adaptability Comfortable learning quickly and working in changing environments.
Responsibility Reliable with guests, safety, daily tasks and operations.
Practical skills
Guest Service Reception Support F&B Support Pool & Beach Operations MS Office Excel PowerPoint Adobe Premiere Pro Content Creation Motorboat Operation
04 / International

Used to new places.

I enjoy international environments, meeting new people and adapting quickly to different teams and cultures.

🇪🇸

Spain

Luxury resort, surf hostel, co-living and guest-facing experience.

🇺🇸

United States

Marketing, content and communication within an international team.

🇸🇰

Slovakia

Customer service, retail, watersports and operational experience.

05 / Education

Education.

Agroecology — Mendel University in Brno
Brno, Czech Republic · Sep 2020 — Jun 2021
Biotechnology — Slovak University of Agriculture in Nitra
Nitra, Slovak Republic · Sep 2018 — Dec 2019
Gymnasium Pierra de Coubertin
Piešťany, Slovak Republic · Sep 2014 — Jun 2018
06 / Languages

Communication.

🇸🇰
Slovak Native
🇬🇧
English Fluent
🇨🇿
Czech Advanced
🇪🇸
Spanish Conversational
🇩🇪
German Basic
07 / Personal Letter

Why hospitality?

A little more about the person behind the resume.

Read my story ↓

Dear Hiring Manager,

I'm looking for a role where I can work with people, be part of a good team and contribute to an environment where guests feel welcome.

My experience has taken me through different environments — from working in a 5-star luxury resort in Mallorca, to a surf hostel and co-living environment in Spain, as well as customer-facing roles in Slovakia and an international team in the United States.

What I enjoy about hospitality is the combination of people, energy and responsibility. I like being around guests, helping when something is needed and being part of the team that makes things work behind the scenes as well.

I've learned that good hospitality isn't always about doing something extraordinary. Very often, it's about being approachable, paying attention, staying calm and simply doing what needs to be done.

MY APPROACH “Let's find a solution.”

I'm particularly interested in opportunities within hotels, resorts, camping, glamping, hostels, co-living, tourism and gastronomy. I enjoy international environments and meeting people from different backgrounds.

I bring a positive attitude, flexibility, reliability and a strong team mindset. My background in competitive waterskiing also taught me discipline, responsibility and how important it is to support the people around you.

I'm now looking for my next opportunity in Europe — somewhere I can contribute from day one, learn from the team and continue building my experience in hospitality.

If you're looking for someone who enjoys working with people, isn't afraid of practical work and brings a positive attitude to the team, I'd be happy to talk.

Best regards,
Jakub

08 / Contact

Let's talk.

Looking for my next opportunity in hospitality, guest relations, guest experience or a dynamic international team.